Being a domestic violence victim can have a lasting impact on people, both emotionally and physically.
In an effort to combat the issue of domestic violence, the New York City Department of Information, Technology and Telecommunications (DoITT) teamed up with the mayor’s office and NetApp to provide computer skills training to domestic violence victims.
Supported Training and Employment Preparation Services, also known as STEPS, is a 12-week program that provides free computer training so that graduates will be able to secure entry-level jobs in the technology field. STEPS began in Queens in September 2011. The program is offered to Family Justice Center clients in Queens, Brooklyn and the Bronx. The classroom-like atmosphere allows for an average of about 12 students per class.
Not only does STEPS offer computer training, it also teaches social skills suitable for an office environment, according to Ellen Stein, the associate commissioner of strategic partnerships and business development at the DoITT.
“The difference that this program is making is measured in a very different way,” Stein said. “They begin the program not being able to look into your eyes, and they end speaking in front of a crowd. It gives back confidence and courage.”
To date, there have been 44 graduates, and 15 more are expected by the end of next month, according to the DoITT. The graduates are mostly women, with only two male graduates; they come from 12 countries and are usually between their 20s and 50s. The program is open to any adult.
One recent graduate told future participants to not give up. “With persistence, consistence and insistence, it’s possible to change your life,” she said.