According to an explosive lawsuit and news report, Walden University, a popular online and for-profit institution, misrepresented the costs and credits required for an advanced degree and engaged in “reverse redlining” by targeting minority communities.
First reported by the New York Times, the university boasted that its students could earn an advanced degree in 18 months.
But the Washington, D.C.-based National Student Defense Network countered in a lawsuit that Walden schemed to lure Black female students into their school and trap them in a never-ending cycle of debt.
The 15,743 Black female students represent the university’s most significant demographic.
The university boasts over 49,000 students.
Student Defense Network and D.C.-based Relman Colfax PLLC filed a class-action lawsuit in federal court on April 11 alleging that Walden University engaged in fraudulent business practices, costing former students more than $28 million in overpaid tuition.
Filed in the United States District Court for the District of Maryland, the suit described the school’s scheme to lure Black and female students into their Doctor of Business Administration.
The school allegedly provided false program requirements, then compelled students to complete more credit hours than initially advertised.
“I feel like Walden intentionally misled me for their own gain, and I want them to be held accountable,” Aljanal Carroll, one plaintiff, said.
“They promised me their program would change my life, and it did, but not for the better. I hope this lawsuit helps ensure Walden can’t take advantage of other students in the future as they did with me.”
According to the Student Defense Network, the plaintiffs “are seeking a judgment against Walden that affirms the school violated consumer protection and Civil Rights laws such as Title VI of the Civil Rights Act of 1964 and the Equal Credit Opportunity Act.
The students seek damages and financial relief to compensate for tuition payments.”
“Walden targeted Black and female students with the promise of an affordable doctoral program. It broke that promise by dragging out their dissertation process, at significant cost to students who had no choice but to keep spending money if they wanted the degree they had worked so hard for,” added Student Defense President Aaron Ament. “We’re committed to ensuring
Walden pays for their wrongdoings and is prevented from causing similar harm to other students in the future.”
Relman Colfax attorney Alexa Milton said Walden presents itself as committed to social change – but this is merely a façade.
“Far from creating educational and career opportunities for Black and female students, who are underrepresented in graduate business programs, Walden traps them in a fraudulent and predatory scheme and, for many, significant student debt,” Milton stated.
Aljanal Carroll, Claudia Provost Charles, and Tiffany Fair are the students headlining the legal action.
Carroll, 49, sought a doctorate in business administration when she enrolled at Walden in 2017. She said school officials promised she could complete her doctoral degree within 18 months.
The North Carolina resident said she efficiently completed her coursework until officials provided a “capstone project.”
She said a review committee stalled in delivering feedback, which amounted to a couple of minor grammatical and formatting fixes.
But, for each fix, Carroll said it would take the committee weeks to respond. Finally, three years and tens of thousands of dollars in tuition costs later, Carroll realized the ruse.
“It started to make me feel like I couldn’t write or speak, which didn’t make sense because I’d just earned a 4.0 for my master’s,” Carroll told the Times. “I knew it didn’t seem right, but I was so far in it, I couldn’t turn back.”
The suit alleges that Walden enticed students by promoting false and misleading course requirements, then required them to complete substantial additional coursework — dozens of credit hours in some cases — beyond what the school initially advertised to students.
“The school reaped the financial gain from this scheme, stringing along students who were already deeply invested in their degree plan knowing they’d likely take the additional courses in hopes of finishing,” attorneys wrote in court filings.
They noted that Walden targeted and disproportionately hurt Black and female students with their “malicious practices.”
“In 2016, 41 percent of students across Walden’s doctoral programs identified as Black — more than seven times the national average of Black students enrolled in doctoral coursework. In addition, nearly 77 percent identified as female,” the attorneys contended.
It isn’t stopping their practice. In fact, I believe they are worse. What they are doing in the Advanced Practice Nursing Program is a disgrace. They are taking your money for the classes and when it’s time for clinical they want to say there is no room for you, take some more classes and see if you can get in a clinical group next rotation. Why would you accept more students than you have room to accommodate? It’s absurd. They must be stopped. They are taking away time and money from people who are trying to do the right thing and better themselves.
You have no idea what Walden does to take students money. The faculty engages in racist practices and NOTHING is done when it’s reported. The school also just blatantly stolen money from me before (which I was able to get back after months of arguing and follow ups). I went back for another degree because they offered a discount but, I’m pretty sure they’re stealing from me now as well. Their payment and receipt system is so vague that it takes time to go through it but, one plus one equals two and the numbers just don’t add up. And the social change thing…ha! They do nothing for social change but they force students to say they believe in their social change mantra to graduate because it’s required in order to pass a class in every single degree program!
At the time, I was a single black mother, when Walden sent out the solicitation to me. I was invited to an expense restaurant with a guest. I took my youngest son with me and we both enjoyed the meal. They had me sold that they were eager for me to attend their school.
I was in their PhD program for Public Policy Administration with a focus in Criminal Justice. I made all the way to trying to get my Proposal approved so I could start my research to finish. My Chair had no ideal what to do and after changing Committee members, for the lack of no response, my Chair approved my Proposal but my Committee person didn’t. I was told my topic was to broad even though I explained it every step of the way. Even though no one answered my complaints, Walden made sure to charge tuition. Even though I stopped going in 2017, I feel cheated. No one ever bothered to contact me!
I am really sorry to see that, this university never pays back for their wrongdoing and cheating on honest and hard working people.
The same practice continues. I believe everyone is trained to continue the tradition of stealing from students. I would like to add my name to the class action.
I want to know how can I benefit from this lawsuit. I experienced the same thing from Walden. Yes, I am African American. We need to sue Walden for all the monies and stress they put us through. I live in Georgia.
I also was treated this way. I was 62 when I started my MSN/CNP program. They told me I would have to take 3-5 more classes to bring up my average. After 1 class, i realized that they had lied to me, I had finished everything except my clinicals with a 3.o average. When COVID hit they told me I would have to find my own clinical sites. By the time Covid was better, I was 65 and it was too late. I withdrew and thought it was over but they weren’t done with me. Now they say I owe $4000 because I didn’t notify them properly. I’ve been a RN for 32 years now I will have to work a few more years to pay their fees. I’m deeply in debt and considering bankrupcy. Does anyone know a lawyer I can contact in OHIO? I need help also.
Walden did me wrong as well. I graduated in 2016 and knew nothing of this lawsuit. An friend who graduated at the same time received 60,000 dollars on her education. I was in the FNP program and knew nothing of this lawsuit.