The NYC Department of Small Business Services (SBS) launched NYC Business Quick Start, an $11 million concierge service for small businesses. This new interagency initiative will cut red tape and make New York City the easiest place in the United States to open or reopen a small business.

NYC Business Quick Start will provide small businesses a sole point of contact to help navigate City regulations, as well as a public dashboard. The program guarantees a 48-hour response to all small business inquiries and will cut processing time by 50 percent.

The City expects 50,000 small businesses to benefit from the NYC Business Quick Start and its predecessor SBS business-assistance programs.

SBS has launched 29 recovery programs and campaigns to help reopen businesses and provide the necessary resources to navigate the challenges of the pandemic. In the last year, the agency assisted more than 4,000 businesses with over $305 million in PPP applications, connected over 5,000 businesses with $156 million in loans and grants, helped over 62,400 callers to the SBS hotline (888-SBS-4NYC), and assisted 90,000 job seekers.